By default your maintenance page is served at:
https://your-store.com/apps/maintenance
The /apps/ part is Shopify’s, not ours — it is how Shopify routes requests to an app
proxy. You cannot remove it, but you can swap it for one of three alternatives and change
the segment after it.
Shopify allows these prefixes: apps, a, tools, community.
So /a/launch or /tools/maintenance are both possible.
Step 1: Change the proxy URL in Shopify
- In your Shopify admin, go to Settings → Apps and sales channels.
- Find Loman Maintenance Mode, open its … menu, and click View details.
- Scroll to App proxy and click Customize URL.
- Pick a prefix from the dropdown and edit the sub-path after it.
- Click Save.
Your maintenance page is now served at the new address.
Step 2: Tell the app
Loman Maintenance Mode learns the real path from storefront traffic: the first time a visitor reaches your maintenance page at the new address, the app records it and follows suit. If you changed the URL before anyone had visited, that first visit never happens, because the old address is still the one being asked for — so tell it directly:
- Open Loman Maintenance Mode in your Shopify admin.
- Go to the Settings tab.
- Under Storefront page path, type the new path including the leading slash —
for example
/a/launch. - Save.
The field shows the path the app is currently using. Leaving it blank means the default,
/apps/maintenance.
proxy_url shop metafield with a third-party app. The app no longer reads that metafield: the value now lives in the app's own settings, and it copied any existing metafield over when this changed. You can delete the old metafield; it has no effect either way.
Step 3: Check it
- Open your storefront in a private window.
- You should be redirected to your new path.
- Load the new path directly and confirm your page renders.
If you are redirected to the old path, the setting in the app does not match what you configured in Shopify. If you land on a 404, step 1 did not save, or the two paths differ — they must agree exactly, leading slash included.
Reverting
Set the app proxy back to /apps/maintenance in Shopify and clear the
Storefront page path field in the app.
If you would rather we did it
Email [email protected] with your
.myshopify.com domain and the URL you want, and we will set it up with you.